EMOTIONAL INTELLIGENCE FOR LEADERS

TARGET AUDIENCE: All management staff from senior management to first-line supervisors

DESCRIPTION

Emotional Intelligence (EQ) is a required competency for effective leaders. It is the number-one predictor of professional success and personal excellence. According to psychologist Daniel Goleman, the ability to be an emotionally intelligent leader is based on 19 competencies in four areas: self-awareness, self-management, social awareness and relationship management. This course teaches about these 19 competencies, provides EQ Assessment for participants and helps them develop personal development plan to bridge the gap.  

TRAINING OBJECTIVES

  • Present the theory of emotional intelligence and its proven role in leadership and management competence
  • Teach the 4 areas and the attendant 19 competences of emotional intelligence
  •  Conduct individual assessment of participants in EI (EQ)
  • Develop personal E-I development plan for participants to bridge the gap identified by the assessment

LEARNING OUTCOMES

After attending this workshop, participants will be able to:

  • Improve their leadership competence significantly
  • Take the steps to address their short comings in E-I
  • Improve their productivity by addressing the huddles caused by  deficiencies in E-I
  • Become better supervisors
  • Contribute positively to building a highly motivated workforce
  • Contribute to improved performance of the staff that they manage
  • Reduce their contribution to conflict in the work place
CURRICULUM
DAY ONE
Introduction to Emotional Intelligence
Understanding the Four Competence Areas and How they Affect at the Leader’s Performance
DAY TWO
Debrief of the EQ® Assessment
Understanding the 19 Competences of EI and How they Impact Leadership Competence
DAY THREE
Personal Development Plan for Participating Leaders

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