CHANGE MANAGEMENT FOR PUBLIC SECTOR REFORMS AND DEVELOPMENT PROGRAMS

TARGET AUDIENCE: Chief Executive and Project Coordinators that are implementing (or will be) development programs, Program Communication Officers, Reform Managers or Institutional Reform Offers.

DESCRIPTION

Successfully instituting and managing change in the public sector is difficult. When it is a large scale change like reforms, it is even more difficult and forth with varying levels of success and sustainability is always an issue. The following program is targeted at Government Agency leaders and program administrators who are looking for how to court support among key stakeholders, rededicate employees to an agency’s true mission, undertake reform so comprehensively that resistant elements are unable to subvert it, and lay the groundwork for next steps so clearly and systematically that progress continues when leadership changes hands.

This Change Management Workshop is designed to imbue participants with Change Management knowledge, skills, and tools needed to implement result driven reforms and achieve Project Development Objectives.

TRAINING OBJECTIVES

  • Discuss concepts and types of change
  • Present the benefits of change
  • Describe the cycle of change
  • Discuss different responses to change and how to manage resistance
  • Explain a process for planning and implementing change

LEARNING OUTCOMES

After attending this workshop, participants will be able to:

  • Understand basic theories of Change Management
  • Understand the need for effective Change Management in a reform
  • Understand the pitfalls and challenges of managing change in public sector reforms
  • Understand the framework for Change Management in public-sector Reforms (Stakeholder Management, Communication, and Capacity Building) and how to apply them on their projects
  • Develop, analyse, and implement communication strategy for their projects

CURRICULUM

DAY ONE  

CHANGE MANAGEMENT THEORIES  
Forms of change  

A change Management Framework  

The different phases of change and how to intervene
DAY TWO  

Guiding Principles for Managing Change  

Change Management Tools  

The 3-essential axis for implementation(stakeholder Management, Communication, and Capacity Building)
DAY THREE  

STAKEHOLDER MANAGEMENT  

Framework for Managing stakeholders  

Conducting Stakeholder analysis and grouping  

Developing Stakeholder engagement plan  

COMMUNICATION  

Basic concepts and key aspects of Communication  

Conducting Audience Analysis and grouping  

Identify appropriate Communication Channels  

Developing a Communication plan
DAY FOUR  

CAPACITY BUILDING  

Capacity Building models  

Developing training needs Analysis and training plan  

Managing the Training Program  

Public Sector Case studies in Managing change

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